I have lived in the Highlands for almost 25 years, and this is the only place I will go for dealing with my vacuums. I bought a Riccar upright vacuum from A-1 when we moved into our house. We have a three-story, 100+-year-old house with hardwood floors and a lot of rugs. The Riccar works great. That poor vacuum has really been through it. Two cats, two dogs, several remodeling projects and a few unexpected trips down the stairs. When it needs a little TLC, I take it to the guys at A-1. Once they are done with it, the Riccar runs like a brand new vacuum. The folks at A-1 are extremely knowledgeable and absolutely awesome to work with.